Privacy policy

Processing of personal data within Zen Web Design


1. Collection of personal data
We request certain personal data if you wish to contact our team in order to contract the services we offer, either as an individual or on behalf of a company, by using the contact form on our contact page, or by using the applications visible in all the pages of our website, zenwebdesign.adrianflorea.ro.


2. The type of personal data we collect and for what purpose:
Name and surname - we collect this information for further contact, in order for you to purchase our services and also for concluding service contracts and invoicing the purchased services.
Phone - we collect this information for further contact, in order to discuss the details of the services for which you contacted us.
Email - we collect this information for further contact, in order to discuss the details of the services for which you contacted us.
Company name - for concluding service contracts and invoicing the purchased services.
Current website - to identify the client's needs and to offer solutions to improve it.

3. From whom we collect personal data:
3.1 Directly from you, when you contact us by phone
3.2 Electronic, using the contact form on our page or applications or when you send us an email.

4. The provision of personal data is:
4.1 Voluntary, without considering the subsequent conclusion of a commercial relationship
4.2 Mandatory, in order to purchase our services and implicitly, to conclude a commercial relationship and its fiscal registration, including invoicing.

5. The processing of personal data takes place in the following situations:
5.1 When there is a request from customers / potential customers (verbal or written request).
5.2 When it is necessary to conclude a commercial relationship, respectively the conclusion of a service contract for the acquisition of our services.
5.3 When we receive a request for quotation, regardless of how it was sent (by email, contact form, verbal, applications).
5.4 Personal data may also be processed when there is a service contract between our company and the customer (for example, a maintenance contract) and the data transmitted will be stored and used to resolve customer requests.
6. The purpose of personal data processing 6.1 Your data will only be processed for the purposes mentioned in point 2. of this information. 6.2 If your data needs to be processed for purposes other than those presented in point 2, we will inform you before processing them, and they will be processed only with your consent. 7. Cookies: 7.1 Cookies are fragments of information that the site transfers to users in order to keep track. While you are on a site, cookies save your preferences and thus make web browsing easier. Most websites use cookies. They are not used to store personal information, they show us how and when visitors use the site, and they help us see which areas are popular and which are not. 7.2 We use cookies (special texts) for a good evaluation of the users' behavior on our websites in order to offer marketing services correctly and so that the user can benefit from all the facilities of the site he visits (form of shopping, online store, etc., depending on the specifics of the website). the information we collect through cookies and transparent gifs to create a "profile" of your preferences. 7.3 You can disable cookies using your browser preferences. Thus, you can set the browser to reject all cookies or to indicate when a cookie is sent. However, we would like to inform you that, when cookies are deactivated, it is very possible that certain functionalities of the website cannot be used or have a very slow loading speed. 8. Disclosure of personal data 8.1. Your personal data may be disclosed to certain recipients, respectively partners of our agency, if by contracting our services, this is necessary (for example, if you want to purchase internet domains through us, it is necessary that the data your personal data to be transmitted to the provider directly (the refusal to transmit your data, correct, for the acquisition of internet domains, leads to the impossibility of registering an internet domain through us). 9. Data storage period 9.1. Your data will be stored for a limited period of time, respectively for the entire period of contracting the services and until the expiration of their contracting period. The invoicing data will be deleted according to the obligations imposed by law in this regard.

10. Transfer of personal data outside the EU or EEA
10.1 Zen Web Design does not transfer your personal data to non-EU or EEA countries.

11. Security of personal data
11.1 The security of information received from visitors or customers is very important to us. The servers on which the data is stored have implemented security measures, such as:
– recovery of personal data

– discovering security breaches

– discovering the causes of Security breaches

– limiting security breaches

If we discover that a breach of security of your personal data has occurred, we will immediately inform the management of the server company, which will take all measures to restore data security, will make every effort to mitigate the immediate risk of damage. and will notify the Supervisory Authority of the security incident, if the breach is likely to lead to a high risk to the rights and freedoms of persons whose personal data security has been affected.